Cancellation Policy
### Cancellation Policy
Last Updated: \04/02/2025
Thank you for shopping at Linner.Shop! We want you to be completely satisfied with your purchase, but we understand that sometimes plans change. Please review our cancellation policy below to know your rights and options.
### 1. Order Cancellation by Customer
If you wish to cancel your order, we offer a limited time window for cancellations:
* Cancellation Window:
You may cancel your order within 2 hours of placing it. If you decide to cancel your order, please contact us immediately at \[insert contact email/phone number] with your order details.
We will do our best to accommodate your request, but please note that cancellations are not guaranteed once your order has been processed or shipped.
* How to Cancel:
To cancel an order, simply reach out to our customer service team via:
* Email: \support@linner.shop
* Phone: \0315-6130813
* WhatsApp (if applicable): \0315-6130813
Be sure to include your order number and the reason for cancellation so we can assist you promptly.
### 2. Order Cancellation by Linner.Shop
In some cases, Linner.Shop may need to cancel an order. Reasons for this could include, but are not limited to:
* Item(s) being out of stock or unavailable
* Payment issues or fraud concerns
* Incorrect product information or pricing errors
If we need to cancel your order for any of these reasons, you will be notified via email or phone. We will offer you the option of placing a new order for available products or issuing a full refund.
### 3. Refunds for Cancelled Orders
If your order is successfully canceled, you will receive a full refund to your original payment method. Refunds are typically processed within 5-7 business days, depending on your bank or payment provider. Please note that certain payment providers may take longer to reflect the refund.
If you cancel your order before it is shipped, you will receive a 100% refund. If your order has already been shipped, please refer to our Return & Refund Policy once you receive the product.
### 4. Non-Cancellable Orders
Please be aware that some products are non-cancellable after the order is placed, including but not limited to:
* Customized or personalized items
* Perishable goods (e.g., food, beauty products)
* Digital downloads or services
* Sale or discounted items (unless defective)
Before placing your order, please ensure that the products are eligible for cancellation.
### 5. Changing or Modifying an Order
Once an order has been placed and processed, we are unable to make changes to the items, quantity, or shipping details. If you need to modify your order, we recommend canceling it within the 2-hour window and placing a new order with the correct items.
### 6. Customer Support
If you have any questions regarding order cancellations or need assistance, please contact our customer support team at:
* Email: \support@linner.shop
* Phone: \0315-6130813
* WhatsApp (if applicable): \0315-6130813
* Hours of Operation: Monday - Friday, 9:00 AM to 6:00 PM (PST)
We are here to assist you and ensure a seamless shopping experience!
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By shopping at Linner.Shop, you agree to comply with our cancellation policy.
Thank you for choosing Linner.Shop! We look forward to serving you.
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